Terms & Conditions
Last updated: September 2026
These Terms & Conditions apply to your use of the Business Eyes website and to enquiries and discovery calls made through it.
Business Eyes is the trading name of Kris Davies, sole trader, based in South Wales, UK.
By using this website, you agree to these Terms & Conditions. If you do not agree with them, please do not use the website.
1. About Business Eyes
Business Eyes provides professional bookkeeping and related business support services, including bookkeeping and reconciliations, catch-up and backlog work, digital bookkeeping and software setup, Making Tax Digital preparation, financial reporting and business financial clarity.
Additional services may also be offered from time to time.
The information on this website provides an overview of the services available. The precise scope of work provided to an individual client will be agreed separately.
2. Information on this website
I aim to keep the information on this website accurate, useful and up to date.
However, information provided on the website is general information only and should not be treated as individual accounting, tax, legal or financial advice.
Every business is different. Decisions should not be made solely on the basis of general information contained on this website without considering your own circumstances and, where appropriate, obtaining specialist professional advice.
3. Enquiries and discovery calls
You may contact Business Eyes or book a discovery call through this website or through a third-party booking service linked from it.
A discovery call is an opportunity to discuss your business, what support you may need and whether Business Eyes is a suitable fit.
Booking or attending a discovery call does not create an ongoing client relationship or oblige either party to proceed.
No bookkeeping or other professional services will begin until the required onboarding and anti-money laundering checks have been completed, an engagement letter has been agreed, the scope of work has been confirmed, and any payment required in advance has been received in full.
Any specific booking, cancellation or rescheduling arrangements applicable to discovery calls will be shown at the time of booking.
4. Professional services and client engagements
Where we agree to work together, you will receive an engagement letter setting out the terms of our professional relationship and the services we have agreed to provide.
The engagement letter and any accompanying proposal, service schedule or other written confirmation will set out matters such as:
the agreed scope of work;
what is and is not included;
fees and payment arrangements;
information and records you need to provide;
relevant timescales and deadlines;
each party's responsibilities;
arrangements for changing or ending the engagement; and
any additional terms relevant to the particular service.
Those specific engagement terms will govern the professional services provided to you and will take precedence over these website Terms & Conditions if there is any inconsistency relating to those services.
Nothing on this website guarantees that Business Eyes will accept an enquiry or prospective client.
5. Your responsibilities
If you become a client, you remain responsible for providing complete, accurate and timely information and records needed for the agreed work.
The quality and timeliness of bookkeeping and related work depends upon receiving the necessary information from you.
Business Eyes is not responsible for delays, inaccuracies or missed timescales caused by incomplete, inaccurate or late information supplied by a client or another party on the client's behalf.
Specific responsibilities and deadlines will be confirmed as part of your individual engagement where appropriate.
6. Anti-money laundering and client due diligence
Business Eyes is supervised by HM Revenue & Customs (HMRC) for anti-money laundering purposes.
As a provider of bookkeeping services, Business Eyes is required to comply with applicable anti-money laundering legislation and regulations.
Before providing relevant services, I am required to carry out client due diligence. As part of this process, you will be required to provide satisfactory proof of identity and proof of address.
Where applicable, I may also need to verify beneficial owners and obtain information about the nature and purpose of your business and our proposed business relationship.
In some circumstances, I may request additional information or evidence, including information about the source of funds, where this is necessary to meet my legal and regulatory obligations.
Business Eyes may be unable to begin or continue providing services if required information or documentation is not provided, satisfactory due diligence cannot be completed, or continuing to act would conflict with a legal or regulatory obligation.
Information obtained for these purposes will be handled in accordance with applicable data-protection requirements and the Business Eyes Privacy Notice.
Further information about the procedures Business Eyes follows can be found in the Business Eyes Anti-Money Laundering Policy & Procedures, available on this website.
7. Fees and payment
Fees and payment arrangements will be agreed with you before work begins and confirmed in your engagement documentation.
Unless otherwise agreed in writing, payment is required in advance and work will not commence until payment has been received.
Different services may have different payment structures and terms, which will be made clear before you agree to proceed.
For ongoing services, invoices must be paid in accordance with the payment schedule agreed in your engagement letter.
If payment is not received when due, Business Eyes reserves the right to pause or suspend services until the account is brought up to date.
Any specific provisions relating to late payment, cancellation, refunds or termination will be set out in the terms applying to the relevant service.
8. Online services and purchases
Business Eyes may introduce services that can be booked or purchased directly through this website.
Where a service is available for online purchase, any additional terms relating to that service — including its scope, price, payment arrangements, delivery or turnaround times, cancellation rights and any applicable refund provisions — will be provided before purchase.
Those service-specific terms will form part of the agreement between us.
9. Digital bookkeeping software and third-party services
Business Eyes may recommend, use or help clients set up third-party software and services, such as cloud bookkeeping platforms.
Any third-party platform has its own terms, privacy arrangements, pricing and service availability. Where you hold an account with a third-party provider, your use of that service is also subject to the provider's own terms.
Business Eyes is not responsible for outages, changes, errors or other matters caused by third-party platforms outside my reasonable control.
10. Intellectual property
Unless otherwise stated, the content of this website — including its written content, branding, graphics, downloadable materials and original resources — belongs to Business Eyes or is used with appropriate permission.
You may view and use the website for your own personal or internal business purposes.
You must not reproduce, republish, sell, distribute or commercially exploit Business Eyes content without prior written permission.
11. Third-party links
This website may contain links to third-party websites, software, booking systems or other resources.
These links are provided for convenience or information. Business Eyes does not control third-party websites and is not responsible for their content, availability, security, privacy practices or terms.
A link does not necessarily constitute an endorsement of the third party or everything contained on its website.
12. Website availability
I aim to keep the Business Eyes website available and functioning correctly, but uninterrupted or error-free access cannot be guaranteed.
The website may occasionally be unavailable due to maintenance, technical issues or circumstances outside my reasonable control.
Content may also be changed, updated or removed when necessary.
13. Liability
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.
To the extent permitted by law, Business Eyes is not responsible for losses arising solely from reliance on general information published on this website, or for loss or damage caused by circumstances outside my reasonable control.
Any liability relating to professional services provided to an individual client will be governed by the terms of that client's specific engagement and applicable law.
14. Privacy and personal information
Information about how Business Eyes collects, uses, stores and shares personal information is contained in the Business Eyes Privacy Notice, available on this website.
15. Changes to these Terms & Conditions
These Terms & Conditions may be updated from time to time to reflect changes to the website, Business Eyes services, business practices or applicable legal and regulatory requirements.
The latest version will be published on this page with an updated revision date.
16. Governing law
These Terms & Conditions are governed by the laws of England and Wales.
Any dispute relating to use of this website will be subject to the jurisdiction of the courts of England and Wales, subject to any rights you may have under applicable consumer law.
17. Contact
If you have a question about these Terms & Conditions or Business Eyes services, please contact:
Business Eyes
Kris Davies, Sole Trader
Email: business.eyes.uk@gmail.com